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Builders--Convenience

Convenient for You

When you work with RepcoLite, one of the benefits you'll immediately see is an increase in Convenience. When you're getting your flooring, your counters, your window treatments, your paint and possibly even your cabinets from RepcoLite, you'll find that when you do have a question or a concern, you've only got to call one number. A single call to RepcoLite will put you in touch with the person who can answer your questions. No more trying to track down the right sub. One phone call and all you've got your answer. Now, that's convenience.

Also, installation coordination problems will be a thing of the past. The days of struggling to coordinate the schedules of your carpet installers and your hard surface installers with your countertop installers will be over. The flooring installation company we work with, Allen's Floorcovering, installs every floor we carry--hardwood, laminate, ceramic, carpet . . . you name it. They will handle every aspect of your flooring installation. All you need to do is tell us the day it needs to start and the day it needs to be finished and we'll take care of the rest.

Convenient for Your Customers

You know it as well as anybody--homeowners get stressed out during the process of building their home. And honestly, one of the biggest stress-producers in the process is the selection of the products that will turn their new house into their home: the flooring, the counters, the paint colors and the cabinets.

When customers have to drive to three or four different locations in order to make their selections, you know what happens. They don't make their selections on time and, because they've got limited time and busy schedules, they find the entire process completely overwhelming.

Customers go into the building process expecting a struggle of this sort. But if you could eliminate it and turn that struggle into an easy, painless endeavor, you can bet you've just made some new best friends. And in the building business, nothing grows your business faster than good word-of-mouth from happy customers.

Well, maybe that seems like a pipe-dream, but we're here to tell you that it's possible. In fact, it's just a phone call to RepcoLite away. You see, when you use RepcoLite for your paint, your flooring, your counters and possibly even your cabinets . . . well, suddenly your customers have only one store to shop at. Suddenly your customers have free professional decorating advice waiting to help them with every decision. Suddenly they're not driving everywhere, they're not trying to carry samples from store to store to compare colors. Suddenly you're the hero and your customers start to wonder why everybody told them the building process was going to be stressful.

One Stop Shopping

The RepcoLite Decorating Center on Lakewood Blvd. offers true One-Stop-Shopping. Your customers have the opportunity to select everything from their carpets to their hardwood floors to their kitchen counters to the paint for their home and the tools to apply it. They'll find wallpaper for their bathrooms and window treatments for their sunroom all in one location. No more driving. No more wasted time.

Experts on Hand

Convenience isn't just described by having everything in one location. If that were true, we would label Big Box stores as the most convenient places on earth. However, they're not. Why? Because the "experts" they have on staff are rarely experts. If you know exactly what you need, those stores are great. If you have questions . . . good luck.

Our staff at RepcoLite Decorating Center is comprised of Flooring Experts, Wallpaper Experts, Color-Matching Experts and Professional Decorators. And our experts really are experts. When your customers walk into our store with questions, they'll get honest and articulate answers, advice and help.

Customer-Friendly Hours

In an effort to better serve our customers, our hours at the Lakewood Blvd. Decorating Center are Monday through Friday, 7:30 am until 8:00 pm. None of the "open late on Monday and Thursday only" stuff. We're open every night until 8:00 and Saturdays until 3:00 pm.

Personalized Service

Our customers aren't just a number to us. We get to know them and we make them a priority. We work with them and assist them during every step of their project. When they call, we are often immediately aware of the situation they are describing because we remember the conversation we had with them in the store two weeks ago. It's an old-fashioned approach to service, but it works. And our customers love it.

Retail-Minded

The RepcoLite Decorating Center on Lakewood Blvd. has a strong retail customer base. What this means for your customers is this: while other companies and suppliers focus on doing big business with contractors and large accounts, we are accustomed to selling your Uncle a pint of stain.

What's the point? The point is this: we know how to make every customer feel important, worth our time and comfortable in our stores. Whether your customer is remodeling a bedroom or building a 5,000 square foot home, they'll get the same, priority treatment. While we often hear complaints about other carpet stores who don't have the time for "everyday" customers, we guarantee that we do. The success of our location has always been tied to our ability and desire to make every customer feel like a big client.

 
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